To our Foodservice and Convenience Retail Community,
New Zealand is facing an unprecedented challenge as we fight to stop the spread of COVID-19, and at Goodman Fielder we are taking our responsibility as an essential service seriously.
We understand that every customer is facing their own challenges in this time of uncertainty.Many of you have had to make the incredibly tough move to close your doors temporarily. However, if you are still operating, we can assure you that Goodman Fielder sites remain open and we have products available if you need them.
Central to our focus is the safety of our people, and the manufacture and delivery of quality, safe products to our customers. To ensure this, we have made the necessary adjustments to our operations and supply chain processes.
We continue to have access to the raw ingredients and packaging materials required, and have the delivery team working hard to ensure deliveries get through.
We will maintain service to all customers requiring deliveries although there may be some changes to delivery times due to unprecedented demand, and the need for distributors to change some delivery routes. We will also be making the following changes to our delivery process to keep our communities safe
It is likely that you’ve been in touch with us already regarding your requirements, or you’ve heard from one the GF Foodservice team. Should your circumstances change or you wish to make any changes to your order, please contact customer services:0800 4 TASTE (0800 482 783) [email protected]
Please be aware that the Covid-19 crisis is constantly evolving and Goodman Fielder will be required to adapt to new guidelines and requirements from the New Zealand government. It is therefore possible we will need to notify you of further changes to the processes outlined above.